Toll Free: (877) 513-2183

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Customer Service

We have worked hard to make your online shopping experience as easy and pleasant as possible. Please see our detailed instructions below on our ordering process. If you need further assistance, please contact us by emailing us at info@sagecreekorganics.com or calling us at 877-513-2183. We are available 9-5 PST.

Note that our prices are calculated in US dollars.

Security

Our online shopping system is fully protected by the highest security standards for eCommerce sites - all transactions are transmitted in encrypted form across the Internet using Secure Socket Layer (SSL) technology and an authorized Digital Certificate. Once received, your credit card information is stored in encrypted form for further security. We do not share your credit card or purchase information with anyone other than the credit card merchant services company in order to complete your transaction.

Order Summary

When you add an item to the Sage Creek Organics Shopping Cart, a message confirming that you added the item is displayed at the top of the page, and a summary of the item is displayed. You may navigate to any part of our site to continue shopping. You may add as many items to the Shopping Cart as you wish, and can remove items later if you wish.

Checkout

From any part of our website, you can review the items in your Shopping Cart by clicking on the View Cart link at the top of the page. After you have verified the items are correct, you may complete your order by clicking the "checkout" button at the lower right of the Order Summary page. This navigates you to the secure area of our site - depending on the settings of your browser, you will see a notice informing you that you are entering a secure connection area by displaying a lock icon typically shown either in your address bar or on the lower right side of you browser.

Confirmation

After you complete your order, allow up to 20 seconds for your order to process through our merchant services. Once processed, a confirmation message is displayed that includes your order number. This same order number is emailed to you along with the details of your order. If you want to review your order, click the "view" button to see the details of your order.

Time to Ship

We ship the majority of items via FEDEX Ground or Common Carrier. FEDEX Ground takes 7-10 business days to reach some areas within the continental USA - and most of our items are shipped within 2-3 business days. Please allow between 7-12 days for delivery.

Questions?

Contact us at:

Sage Creek Organics
15840 Monte Street Suite 108
Sylmar, CA 91342
toll free 1.877.513.2183
info@sagecreekorganics.com

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